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United Services Automobile Association (USAA) provides insurance, banking, and investment services to over 13 million members across the United States, including Georgia. To be eligible for USAA membership, individuals must be active duty military personnel, members of the Reserves, veterans, or immediate family members of such service members. With more than 50,000 active-duty service members and over 600,000 veterans residing in Georgia, USAA insures a significant number of Georgia drivers and homeowners.

Given USAA’s widespread presence, encountering USAA in the context of auto and other insurance claims is common. However, dealing with USAA’s insurance adjusters can present challenges, and securing fair compensation for your losses often requires the expertise of a seasoned attorney.

The Challenges of Dealing with USAA Insurance Claims

If you’ve been injured in an accident and the at-fault driver is insured by USAA, it’s crucial to have an experienced attorney to ensure that you receive full and fair compensation. Despite USAA’s reputation for strong customer service and high satisfaction among its members, navigating their insurance claims process can be complex. USAA auto insurance policies often include additional coverages such as:

  • Medical Payments Coverage: This helps cover medical expenses related to injuries sustained in an accident.
  • Uninsured or Underinsured Motorist Coverage: Provides protection if you are involved in an accident with a driver who does not have sufficient insurance.
  • Extended Wage-Earner Benefits: Covers lost wages if you are unable to work due to injuries from the accident.

Understanding and accessing these benefits can be challenging without legal assistance. The attorneys at Burnside Law Firm, with over 50 years of combined experience, have handled numerous auto insurance injury claims involving USAA and are well-equipped to assist with your claim. 

Our Proficiency in Handling USAA Claims

At Burnside Law Firm, our attorneys bring extensive experience in managing various types of insurance claims, including those against USAA and their insureds. Our services include:

  • Comprehensive Policy Review: We review your USAA policy to ensure that you receive all the benefits and coverages you are entitled to.
  • Negotiation with Adjusters: Our team negotiates with USAA insurance adjusters to secure a fair settlement offer.
  • Legal Representation: If necessary, we take legal action to compel a fair resolution. This may involve filing a lawsuit, conducting depositions, and presenting your case in court if needed.
  • Handling Various Claims: In addition to auto insurance claims, we also manage claims related to homeowners’ insurance, boat and ATV accidents, dog attacks, unsafe premises, and more.

Awards and Credentials to Earn Your Trust

Burnside Law Firm is recognized for its dedication and success in handling complex insurance claims. Our credentials include:

  • Top 100 Trial Lawyers: Our attorneys have been recognized as part of the Top 100 Trial Lawyers, underscoring their skill and effectiveness in personal injury law.
  • AV Preeminent Rating by Martindale-Hubbell: This prestigious rating reflects our firm’s high standards of professional excellence and ethical practice.
  • Member of the Multi-Million Dollar Advocates Forum: Our firm is proud to be a member of this exclusive group, signifying our success in securing substantial settlements and verdicts.

Contact Us for a Free Consultation Near Augusta

If you’ve suffered injuries or damages in an accident involving a USAA-insured party, it’s essential to seek expert legal counsel to ensure you receive the full compensation you deserve. Burnside Law Firm in Augusta offers a free initial consultation to evaluate your case and discuss your options.

Don’t navigate this complex process alone. Contact Burnside Law Firm today to let our experienced USAA claims attorneys help you secure the compensation you are entitled to.

Contact Us

Augusta

2919 Professional Pkwy

Augusta, GA, 30907

Phone: (706) 432-8320

Athens

325 North Milledge Avenue

Athens, GA, 30601

Phone: (706) 227-4264

We have recovered tens of millions in settlements and verdicts

The attorneys at Burnside Law Firm LLP have over 30 years of collective experience handling personal injury claims. Over that time, we have helped hundreds of injured people recover the compensation they deserve and need in order to begin putting their lives back together. This list is just a sample of the recoveries we have obtained for some of our clients here and during our time at our former firm, Burnside Wall LLP. Obviously, success in obtaining significant judgments and settlements for other clients is no guarantee of success in your case. Each case must be evaluated and handled based on the individual merits of that particular case. To discuss the facts of your case and learn more about your legal rights, contact one of the personal injury attorneys at Burnside Law Firm LLP for a free initial consultation.

Commercial Vehicle/Death

$6,000,000

Auto Accident/Death

$5,000,000

Workplace Accident/Leg Injury

$1,800,000

Medical Malpractice/Surgery Complication

$1,000,000

Medical Malpractice/IV Procedure Error

$1,000,000

Premises/Fall

$700,000

No fee unless we win

Meet The Team

Thomas R. Burnside III Personal Injury Attorney

Thomas R Burnside III

Thomas R. Burnside III is a personal injury lawyer who focuses his law practice on the representation of individuals who have suffered injury as a result of automobile collisions, trucking accidents, medical malpractice, work related accidents or other causes. With over 20 years of experience in personal injury law at both the trial and appellate court levels, Attorney Burnside has represented people with brain and head trauma...

Meet Thomas Burnside
Garon Muller Personal Injury Attorney

Garon Muller

Garon Muller is a trial lawyer who focuses his law practice on the representation of individuals who have been seriously injured or damaged through the negligence or recklessness of others, including automobile collisions, workplace injuries, premises injuries, or defective products. Before beginning his practice in the representation of injured individuals, Mr. Muller served the community as an Assistant District Attorney...

Meet Garon Muller
Robert MacGregor

Robert MacGregor

Robert MacGregor is an experienced trial attorney licensed to practice law in Georgia and South Carolina. At the Burnside Law Firm, Robert devotes his practice to protecting the rights of individuals who have been injured because of someone else’s carelessness, negligence, or recklessness and represents those who have been injured in automobile collisions or tractor-trailer accidents; because of a slip and fall; and in other general negligence actions.

Meet Robert MacGregor

Ashton Revollo

Ashton is a trial lawyer in Augusta, GA who focuses his law practice on the representation of individuals who have suffered serious injuries or damages due to the negligent or reckless conduct of others, including automobile wrecks, job-related accidents, unsafe premises, or defective
products. Before beginning his practice, Ashton obtained his J.D., at Emory University School of Law, where he gained valuable courtroom experience as an intern assisting the District Attorney for DeKalb
County. After his time at Emory, Ashton received experience as a trial attorney at a respected personal injury firm in Atlanta before moving to Augusta. Over the course of his career, Ashton has assisted deserving clients in recovering millions of dollars in injury cases throughout Georgia.

Meet Ashton Revollo

Our Client Testimonials

Our Client Reviews

Burnside Law Firm

5.0 / 5.0

Based on 38 reviews

Erin Wren

After my car accident they helped me every step of the way! They were up front and answered any questions I had! They negotiated the insurance and got a higher settlement than was offered! I would definitely use them again!

Debbie Walker

In November 2017, I was in a car accident and I decided to seek out legal assistance. I chose to go with Burnside Law Firm, LLP because of their five star rating. My inital consultation was with attorney, Mr. Garon Muller. I knew immediately that I wanted Mr. Muller to take my case. His professionalism and expertise in personal injury made my decision easy. Mr. Muller maintained his professionalism throughout my case. He kept me updated on a regular basis via telephone or email. He was always available to me when I call. I did not have to wait 24 hours to get a call back from him. I would greatly recommend Mr. Muller and the Burnside Law Firm, LLP.

Rick Estep

Burnside Law Firm is who you want to represent you. Mr. Muller came to our house for a free consultation without hesitation. He guided us and overcame every obstacle we encountered. He secured the maximum insurance limits for us and we couldn't be more happy. If you are injured, DO NOT attempt to recoup compensation without the expertise of a trusted, skilled and able law firm to be your voice. THANK YOU MR. MULLER!!!

Alexander Hughes

Garon Muller with Burnside Law Firm makes client satisfaction his priority. Mr. Muller made sure that I had a lucid understanding during every discussion. He never made a decision without my input and made me feel like we were partners. Garon Muller was very professional and push for the maximum dollar amount from the insurance company. Me and my family considered ourselves blessed to have been represented by Garon Muller with Burnside Law Firm. We highly recommend Garon Muller and Burnside Law Firm! Burnside Law Firm staff are exceptional and exceeded our expectations.

Lynn Eldridge

I have known the Burnside family for many years. Recently Thomas was most helpful in getting my check following an auto collision. I highly recommend their firm.

Damien Williams

I definitely felt comfortable in there hands really good people.

Jacob Clements

Very very good law firm. Went above and beyond to make things right. Highly reccomend.

Barbara Huskinson

Burnside Law did what they said they would do. Garon Muller was great in communicating and looked out for my best interest in getting what was fair in my settlement. I would recommend Burnside to anyone.

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    Augusta

    2919 Professional Pkwy

    Augusta, GA, 30907

    Phone: (706) 432-8320

    Athens

    325 North Milledge Avenue

    Athens, GA, 30601

    Phone: (706) 227-4264